To achieve sustainable development goals, besides enhancing service quality to provide the best experience for customers, WR1 also focuses on environmental and social issues. In particular, digital transformation and green transition are always prioritized by WR1 for sustainable development.

Digital transformation, green transformation towards sustainable development

Nowadays, digital transformation and green transformation are essential trends towards sustainable development. Businesses must undergo this transformation if they want to participate in the global trade market.

Digital transformation, or green transformation, isn’t just about applying technology, but it helps internal processes, workflow, aiming to enhance efficiency, create new products and services, reduce emissions, and move towards a green and circular economy.

To facilitate business development, the Government has introduced policies and strategies through the National Digital Transformation Program to 2025, with a vision towards 2030 as well as strong commitments from Vietnam at the COP26 conference on climate change mitigation and adaptation actions, to achieve net-zero emissions by 2050.

In Vietnam, the 13th Party Congress has also determined businesses that want green transformation must be towards digital transformation. Therefore, comprehensive digitization will serve as the foundation for a rapidly developing and sustainable economy.

Understanding this development trend, WR1 always focuses on building and developing synchronizing elements, with the ESG model as the core to operate and devise sustainable development strategies. Here, we have performed the following activities:

Surveys, measurements, and establish quality assurance processes to maximum meet customer needs according to ISO 9001:2015 standards.

• Comply with legal regulations on environmental protection in businesses according to ISO 14001:2015 standards.
• Digital transformation by building the WR1 Platform, allowing customers to manage orders anytime, anywhere.
• Constantly innovate, train, and improve to provide the best experience for customers.
• Positive green transformation spreads the spirit of green living to all employees, engages in environmental protection activities, saves energy and at the same time participates in community activities of planting and supporting trees.

Commitment to service quality through ISO 9001:2015 certification on Quality Management System

ISO 9001 – Quality Management System is a popular standard that helps businesses establish and apply procedures and methods to create a management system that delivers high-quality products and services, towards providing the best experience for customers.

Putting customers at the center of all development activities, WR1 constantly improves by building processes and conducting regular surveys and evaluations of customer satisfaction with service quality to improve performance.

Building the WR1 Platform is a step forward in meeting our customers’ needs by empowering them to proactively manage orders, track shipment schedules,… without the need to engage with various other parties for information. Additionally, it optimizes costs through receiving online service quotes, along with timely and transparent updated information that helps reduce risks during the transportation process.

Moreover, in each target market, we establish standardized sets of policies and regulations to support and maximize responsiveness to customer needs.

Sustainable start for WR1 with ISO 14001:2015 certification for Environmental Management System

ISO 14001:2015 is an international standard issued by the International Organization for Standardization (ISO) to assist organizations in reducing negative impacts on the environment, complying with environmental laws and policies, and ensuring sustainable development globally.

Achieving ISO 14001:2015 certification is the first step in committing to the Net Zero pledge with Vietnam to achieve net zero emissions by 2050.

To promote the green transition process more effectively, WR1 has been perfecting the WR1 Platform system to track and integrate all activities on one platform toward paperless. Additionally, fuel consumption is being reduced through regular maintenance and servicing of vehicles. Moreover, applying the solution of reusing empty containers contributes significantly to reducing CO2 emissions into the environment.

In addition, we also actively spread the spirit of green living to all employees by exercising, participating in community & social activities, saving energy, classifying waste,… We believe that enhancing the green awareness of each individual will foster a collective community awareness and bring about a truly green society.

Orientation Green Now, Sustainable Future

Throughout the operation and development process, WR1 always focuses on sustainable construction and development and ESG serves as our guiding principle for all activities. We constantly strive to bring environmental protection solutions to spread green spirit to employees and carry out social responsibility to the community.

Achieving ISO 9001:2015 and 14001:2015 certifications (assessed and approved by ISOCERT) confirms that WR1 complies with its commitments to sustainable development. Here, we are ready to be a pioneer, proactively transform, share and spread to the community.

In the future, WR1 commits to continuously innovate and create to conquer even higher international standards to meet all customer needs. At the same time, we will continue environmental protection activities, spreading the ‘green living’ spirit to the community, with the goal of sustainable development.